So my optical not-so-superdrive on my macbook started playing up and not reading DVD's; then not accepting them when you popped them in the drive; then refusing to release them when eject was pressed...general tom foolery which is fun once but then just down right annoying.
Actually it wasn't fun the first time come to think of it.
Anyway, it ended up with me making a visit to the local Apple store to get a diagnosis. The following is a true story.
For those interested, Aardman uber designer Gav Strange can be found here. And yes...I do know Gav.